We close out 2018 by replaying our most popular episode of the year - Gita Tholleson sharing the tactics of the best relationship managers that set them apart.
PrecisionLender's Tim Shanahan comes on the podcast to recap his recent trip to the Small Biz: Banking Conference. Among the event's hot topics: Hiring bankers who can sell; building your bank's tech stack; partnering with fintechs; and a potential credit turn.
PrecisionLender's Tim Shanahan comes on the podcast to recap his recent trip to the Small Biz: Banking Conference. Among the event's hot topics: Hiring bankers who can sell; building your bank's tech stack; partnering with fintechs; and a potential credit turn.
NBKC is a community bank that is not only surviving, it's thriving - growing its lending business into new markets. What are some of the lessons other bank's can take from NBKC's success?
Talking deposit strategies during a rising rate environment, with Neil Stanley of The Corepoint.
Banks measure all sorts of key performance indicators; which are the ones that show the strongest connection to how these institutions are valued? Jeff Marssico of The Kafafian Group joins the Purposeful Banker podcast to talk about his articles on this topic, and what he found.
Why were bankers talking about Iron Man suits? How much of AI in banking is about retail, vs. commercial? Will automation actually create jobs? George Neal shares his last impressions from the BankAI conference.
What are bank leaders saying about important topics such as: tech investment, how banks can deliver value, competition among community banks, and alternative growth strategies?
Doug Engelbart's 1968 computer demo was hugely influential for the tech industry, but it took some time for his vision to be accepted by his colleagues. In fact, some of his ideas are just now being implemented.
Why does it sometimes take so long for the future to take hold? And why is it that some "get it" much earlier than others?
And what does that mean for the banking industry? We tackle all those topic in this week's podcast.
Everyone at your bank is on board the innovation train, but is it headed to the right destination?
In this week's podcast, Dallas and Jim explain why successful banks are focusing their innovation on customer value, not cost-savings.
It's also the central theme of the ebook they discuss, "Flip the Formula: How Top Banks Innovate to Win."
Gathering information is a science. Filtering out noise is an art. To best serve their customers, commercial banks need to find the right balance between the two.
Lots of banks are talking about their artificial intelligence initiatives, but how are those programs affecting the bottom line. In this week's podcast, PrecisionLender CEO Carl Ryden walks through the important questions that bank analysts and investors should be asking, as well as the answers bank leaders should be prepare to give.
What separates the best commercial RMs from the rest? Gita Tholleson, SVP for Client Success at PrecisionLender, explains how top RMs deliver tangible value, act as trusted advisors, and find ways to outmaneuver the competition.
How are banks doing in recruiting commercial lenders? Why are incentive plans still an unsolved issue? Those issues and more details from Bank Director's Annual Compensation Survey are discussed in the latest Purposeful Banker podcast.
Big commercial banks aren't just spending more on tech in terms of total dollars; they're also dedicating a higher percentage of their budget to tech investment. Why does this spending gap exist and what does it mean for regional and community banks?
Why is it that top commercial relationship managers win deal even when they're not offering the lowest rate? Gita Tholleson, Precisionlender SVP of Client success, shares the tactics that separate the best RMs from the rest.
Why are the toughest competitors for a commercial deal sometimes working at the same bank? And how can you align your commercial bankers so they're working toward the same goals with each customer relationship?
Jim Young and Dallas Wells discuss an Accenture article on the three traits of innovative commercial banks and what those traits look like in banks we work with. They also discuss the hurdles banks face in becoming innovative.
Accenture article:
https://www.accenture.com/us-en/insight-future-fintech-banking
Dissatisfaction isn't always a bad thing. Hear from Dallas Wells in this episode on why your bank may need some level of dissatisfaction to be successful.
Jim Young and Dallas Wells sit down with Jimmy O'Boyle of Chatham Financial to talk swaps. You'll learn about the 2017 benchmark stats tracked by the Trading Desk, and what they mean for commercial banks.
Interested in hanging out with Chatham during their Swaps Tailgate at the BankOnPurpose Conference? You can register here!
https://info.chathamfinancial.com/Event-SwapsTailgateBankOnPurpose2018_Registration.html
Jim Young and Dallas Wells discuss why default settings matter at your bank and how your default settings can either hinder or help you.
"We know that the default settings determine the behavior of the group. Organ donation, 401k allocations, the typeface on our word processor--the way it's set to act if we don't override it is often the way we act. Because often, we decide it's not worth the effort to change the setting today." - Seth Godin
http://sethgodin.typepad.com/seths_blog/2018/03/getting-the-default-settings-right.html
Jim Young sits down with Rollie Tillman, Managing Director at PrecisionLender, and David Andrukonis, Director at RiskSpan. They discuss what CECL means for banks and how you can best prepare for it.
Learn more about RiskSpan here: https://riskspan.com/
In this episode, Jim and Dallas discuss rising interest rates. You'll come away with a clear understanding of the different ways rising rates will affect your bank and how you should adjust your tactics accordingly.
We've seen that our clients have very high pull-through rates, which piqued our interest. What are they doing to be so successful?
Jim and Dallas discuss insightful and interesting tactics to help you improve your pull-through rates in this episode of the Purposeful Banker.
How old is your banking technology? Jim and Dallas discuss reasons why your bank might hold on to old technology in today's technology forward world and how you can begin to replace the old with the new with as little risk as possible.